Related Portiboy & Duotronic work
Most Portiboy / Porti-Boy and Duotronic repairs share the same shop path. Use this page for MK4 / Mark IV; use the hub for the broader line.
Portiboy MK4 · Porti-Boy Mark IV
Portiboy MK4 / Porti-Boy Mark IV repair
Specialized repair for Portiboy MK4 and Porti-Boy Mark IV embalming machines. On-site across the Southeast. Mail-in nationwide to Cleveland, AL. Call (205) 681-9122.
This model
MK4 / Mark IV work lives with the rest of the Portiboy bench
Portiboy MK4 and Porti-Boy Mark IV units show up in independent and corporate prep rooms. Failures often look like no pump, weak pressure, leaks, or electrical faults. We diagnose and quote — we do not publish parts prices or a fixed turnaround.
Mail-in from any state
Many Portiboy units ship well. Call for shipping instructions, then send the machine to 2365 County Highway 13, Cleveland, AL 35049.
Symptoms
What to tell us about a Portiboy MK4
Not pumping / weak pressure
No flow, weak injection, or pressure that will not hold. Note when it started and whether it is worse under load.
Leaks
Fluid at fittings, the tank, or the pump path. A photo of the wet area helps before you ship.
Motor / electrical
No power, tripped breakers, burning smell, or a motor that hums and will not start. Do not keep running it if it smells hot.
Noise, filters, controls
New noise, clogged filters, or controls that do not respond. Write the symptom on a note in the box.
Process
Call, describe the Mark IV, then on-site or mail-in
1. Call
Call (205) 681-9122 with brand, model (MK4 / Mark IV if you know it), symptom, and city.
2. Path
On-site if you are in AL, FL, GA, TN, MS, LA, or KY and the machine should stay put. Mail-in if it can ship.
3. Quote & repair
We diagnose and quote before major parts when needed. Call for current turnaround — we do not invent a day count.
You work with the owner. SCI vendor. Licensed and insured. Full embalming line: embalming machine repair. Alabama coverage: funeral equipment repair Alabama.
Next step
Get shipping instructions or an on-site window
Questions
Portiboy MK4 / Porti-Boy Mark IV FAQ
Do you repair Portiboy MK4 and Porti-Boy Mark IV machines?
Yes. We service Portiboy MK4 / Porti-Boy Mark IV units on-site in the Southeast and via nationwide mail-in to Cleveland, AL. Call (205) 681-9122.
Is this the same as Portiboy or Duotronic repair?
Same shop, same owner. This page is the MK4 / Mark IV path. The Portiboy & Duotronic page covers the broader line.
Can I mail in a Portiboy MK4?
Yes. Call for shipping instructions first, then ship to 2365 County Highway 13, Cleveland, AL 35049 with the symptom written down. Mail-in process.
How much do MK4 parts cost?
We quote after diagnosis. We do not publish a parts price list here because the machine and the failed part change the number.
How long will a Portiboy MK4 repair take?
Call for current turnaround. We do not publish a fixed day count.