Privacy Policy | Standridge Death Care Repair

This Privacy Policy describes how Standridge Death Care Repair LLC (“Standridge,” “we,” “us,” or “our”) collects, uses, and shares information when you use deathcarerepair.com, contact us, submit advertising forms, or purchase products or services.

1. Who we are

Standridge Death Care Repair LLC
2365 County Highway 13
Cleveland, AL 35049
United States
Phone: (205) 681-9122
Email: office@deathcarerepair.com

2. Information we collect

We may collect:

Contact and business details you provide — name, funeral home or cemetery name, email, phone number, address, ZIP code, and message content from quote forms, Google lead forms, email, phone, text, or chat.
Order and payment details for shop purchases — products, quantities, shipping address, email, and payment status. Card numbers are processed by our payment provider (Stripe); we do not store full card numbers on our servers.
Service details — equipment make/model, symptoms, location, and scheduling information needed to provide repair or maintenance.
Technical data — IP address, browser type, device type, pages viewed, and approximate location via standard server and analytics logs.
Advertising data — interactions with our Google Ads (including lead form submissions and call clicks) as reported by Google.

3. How we use information

We use information to:

Respond to quote requests, phone calls, and support inquiries
Schedule and perform equipment repair, maintenance, and related services
Process shop orders, shipping, and order notifications
Send transactional messages (quotes, confirmations, service updates)
Improve our website, ads, and services
Comply with legal obligations and protect our rights

We do not sell your personal information.

4. How we share information

We may share information with:

Service providers who help us operate the business — for example Cloudflare (hosting), Google (Analytics and Ads), Stripe (payments), email/SMS tools, and shipping or wholesale partners such as Frigid Fluid for product fulfillment when you order through us.
Professional advisors or authorities when required by law or to protect safety, fraud prevention, or legal rights.

These parties are expected to use information only to provide services to us or as required by law.

5. Cookies and analytics

Our site may use cookies and similar technologies for basic site function, security, and analytics (including Google Analytics). Advertising platforms such as Google Ads may use cookies or similar technologies to measure ad performance. You can control cookies through your browser settings.

6. Google Ads and lead forms

If you submit a Google lead form or call from a Google ad, Google may share the information you provide with us so we can respond. That information is used only to contact you about the products or services you requested. Google’s use of data is also governed by Google’s privacy policies.

7. Data retention

We keep personal information only as long as needed for the purposes above — for example, to complete a service job or order, maintain business records, or meet legal requirements — then delete or de-identify it when no longer needed.

8. Security

We use reasonable administrative and technical measures to protect information. No method of transmission or storage is 100% secure.

9. Your choices

You may request access, correction, or deletion of personal information we hold about you, or ask us to stop non-essential marketing messages, by emailing office@deathcarerepair.com or calling (205) 681-9122. We may need to verify your request. Some records may be retained where we have a legal or legitimate business need to do so.

10. Children

Our services are directed to funeral and cemetery professionals and businesses. We do not knowingly collect personal information from children under 13.

11. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you acknowledge the revised policy.

12. Contact

Questions about this Privacy Policy:
office@deathcarerepair.com
(205) 681-9122
Standridge Death Care Repair LLC, 2365 County Highway 13, Cleveland, AL 35049