Nationwide mail-in · Embalming machine repair

Mail-in embalming machine repair — nationwide to Cleveland, AL

Ship a Portiboy, Duotronic, or other prep-room machine to the shop for diagnosis and repair. Owner-operated. Clear quotes. Call (205) 681-9122 for shipping instructions first.

When mail-in is the smarter path

Ship the machine when on-site is not required

Mail-in nationwide

Best outside Southeast on-site coverage, for non-emergency work, and for portable units that travel well — including many Portiboy / Porti-Boy and Duotronic machines. You ship to Cleveland, AL; we diagnose, quote if needed, repair, and return.

On-site Southeast

Best when the unit is large, hard to ship, or needed in place. Coverage includes Alabama, Florida, Georgia, Tennessee, Mississippi, Louisiana, and Kentucky. Near Birmingham, emergency response targets ~4 hours when available. Emergency repair →

  • Can the unit ship safely and economically?
  • Is this a mid-service emergency, or can the machine leave the prep room?
  • Is the facility inside Southeast on-site coverage?
  • Would a PM contract reduce the next surprise?

Unsure? Call (205) 681-9122 — describe the brand, model (if known), and symptoms. We will tell you whether mail-in or on-site is the smarter path.

Brands we accept

Portiboy, Duotronic, Frigid, Dodge, and related

Tell us the model. If the nameplate is worn, a photo of the unit is enough to start.

Embalming machines

  • Portiboy / Porti-Boy — including MK4 / Mark IV
  • Duotronic and Portiboy shop work
  • Frigid and Dodge prep-room injectors
  • Related portable units that can ship safely

How mail-in works

Call first. Then ship, diagnose, quote, repair, return.

Same intake path as on-site work. Photos help. We quote before you pay for major parts work.

1. Call for shipping instructions

Call (205) 681-9122 before you box the machine. We confirm mail-in is the right path and what to include.

2. Include brand, model, symptom

Write the brand, model, and what it is doing (not pumping, weak pressure, leak, noise, no power). Photos of the nameplate help.

3. Diagnose & quote

We diagnose on the bench and quote before replacing major parts when needed. Freight is arranged separately unless quoted with the job.

4. Repair, test, return

After you approve the quote, we repair, test, and ship the unit back. Call for current turnaround — we do not publish a fixed day count because parts and the machine change the timeline.

What we commonly fix

Symptoms funeral homes actually call about

Flow and pressure

Not pumping, weak pressure, or uneven flow during injection. We diagnose the pump path before guessing at parts.

Leaks, motor, electrical

Leaks, filters, motor issues, and electrical faults. Describe the symptom; we quote the work that is actually needed.

Ship to this address

Cleveland, AL shop — call before you ship

Call or send the quote form first so we confirm mail-in is the right path. Then ship the unit with the symptom written down.

You work with the owner

Call the shop and you talk to the person who diagnoses and repairs the machine — not a call center. SCI vendor. Licensed and insured. Frigid Fluid authorized reseller.

On-site vs mail-in guide →

Get a quote

Start a mail-in ticket

Tell us the equipment, city, and that you need mail-in. We quote before you pay. No published a-la-carte rate — parts and the machine change the number.

Questions

Mail-in embalming machine repair FAQ

Can I mail in a Portiboy or Duotronic for repair?

Yes. Mail-in embalming machine repair is available nationwide for Portiboy / Porti-Boy, Duotronic, Frigid, Dodge, and related prep-room machines. Call (205) 681-9122 for shipping instructions, then ship the unit with the symptom written down.

How do I pack and ship an embalming machine?

Call first. We will tell you whether mail-in is the right path and what to include in the box. Write the brand, model, and symptom on a note. Use a carrier you can insure. Ship to 2365 County Highway 13, Cleveland, AL 35049 only after we confirm intake.

Do you quote before replacing parts?

Yes. We diagnose and quote before replacing major parts when needed. There is no published a-la-carte rate because parts and the machine change the number. You approve the quote before that work starts.

How long does mail-in embalming machine repair take?

Call (205) 681-9122 for current turnaround. We do not publish a fixed day count — parts availability and the condition of the machine change the timeline.

Is mail-in available outside Alabama?

Yes. Mail-in is nationwide. On-site service covers Alabama, Florida, Georgia, Tennessee, Mississippi, Louisiana, and Kentucky. From anywhere else, ship to the Cleveland, AL shop.

Should I choose mail-in or on-site emergency service?

Choose on-site when the machine cannot leave the prep room or you need emergency response near Birmingham or elsewhere in the Southeast. Choose mail-in when the unit can ship and the case can wait for shop diagnosis. Call and we will tell you which path fits.